Payments is an increasingly strategic area of focus for enterprises, impacting market expansion, customer experience, business model evolution and, ultimately, revenue growth. As the role of payments in business strategy continues to expand, enterprises need secure, reliable and scalable infrastructure to underpin their transaction acceptance and processing capabilities.
Stripe commissioned 451 Research to understand how large enterprise-scale merchants are thinking through their online payments infrastructure requirements. 451 Research surveyed 800 merchants across 8 countries, including a mix of business decision-makers from payments to finance to IT.
- 87% of mid- and large-sized businesses surveyed use the cloud as their dominant payments environment.
- Nearly two-thirds of respondents using the public cloud for payments have seen improvements in security, innovation and uptime, while nearly three in five cited improved scalability.
- Respondents using public-cloud-based payments infrastructure cited ‘improved security’ as the number-one benefit they’ve realized from implementation.
- Nearly three-quarters of respondents noted that downtime during peak hours preventing acceptance of customer payments would result in a loss of $1,000 or more per minute.