Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service.
In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance.
Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time.
Read the case study to learn how Comdata:
In the broadening data center cost-saving and energy efficiency discussion, data center physical infrastructure preventive maintenance (PM) is sometimes neglected as an important tool for controlling TCO and downtime. PM is performed specifically to prevent faults from occurring. IT and facilities managers can improve systems uptime through a better understanding of PM best practices.
The Secure Data Center is a place in the network (PIN) where a company centralizes data and performs services for business. Data centers contain hundreds to thousands of physical and virtual servers that are segmented by applications, zones, and other methods. This guide addresses data center business flows and the security used to defend them. The Secure Data Center is one of the six places in the network within SAFE. SAFE is a holistic approach in which Secure PINs model the physical infrastructure and Secure Domains represent the operational aspects of a network.
At the heart of the Data Solved promise are three core attributes - People Powered, Technology Focused and Infrastructure Invested. We leverage our strong, diverse team of more than 700 employees to enable our Powered by People motto and deliver on our promise. With 24 data centers on four continents, we are poised to deliver world-class infrastructure and value added technology services to our more than 1,000 customers in North America, Europe, Asia and Australia.
Business leaders recognize that their industries and markets are either being disrupted or have the potential to be disrupted by nimble digital players. In order to compete, senior IT leaders need to modernize their data centers.
In this Forbes Insights Executive Briefing, learn how to embrace an agile data infrastructure, modern data protection, and intelligent operations to reap the benefits of a truly modernized data center.
The tipping point has arrived. Large enterprises are planning their next-generation datacenters around flash-based storage, and for good reason. Flash arrays provide read and write performance that is orders of magnitude faster than spinning media at a total cost of ownership that is on par with disk and will soon be lower. The benefits not only include improved application performance, but more consistent performance, lower latency, reduced storage footprint, streamlined storage administration, and lower operating costs. These advantages are too beneficial to your business to ignore. That’s why flash is becoming the standard for new storage investments.
Pour une entreprise type, le volume de données devant être gérées et protégées augmente d'environ 40 % par an. Ajoutez à cela les exigences de performances des nouvelles applications, de temps de réponse instantanés, de disponibilité continue et d'accès en tout lieu et en tout temps. Avec de telles exigences, les responsables des datacenters sont confrontés à des défis de stockage qui ne peuvent pas être relevés à l'aide de technologies de disques rotatifs traditionnelles.
Published By: HPE Intel
Published Date: Jan 11, 2016
A famous architect once said that the origin of architecture was defined by the first time “two bricks were put together well.” And the more bricks you have, the more important putting them together well becomes. The same holds true in our data centers. The architecture of our compute, storage and network devices has always been important, but as the demands on our IT infrastructures grow, and we add more “bricks,” the architecture becomes more critical.
Today’s data centers are expected to deploy, manage, and report on different tiers of business applications, databases, virtual workloads, home
directories, and file sharing simultaneously. They also need to co-locate multiple systems while sharing power and energy. This is true for large as
well as small environments. The trend in modern IT is to consolidate as much as possible to minimize cost and maximize efficiency of data
centers and branch offices. HPE 3PAR StoreServ is highly efficient, flash-optimized storage engineered for the true convergence of block, file,
and object access to help consolidate diverse workloads efficiently. HPE 3PAR OS and converged controllers incorporate multiprotocol support
into the heart of the system architecture
Within the next 12 months, solid-state arrays will improve in performance by a factor of 10, and double in density and cost-effectiveness, therefore changing the dynamics of the storage market. This Magic Quadrant will help IT leaders better understand SSA vendors' positioning in the market.
Published By: Dell EMC
Published Date: Sep 12, 2016
VCE pioneered Converged Infrastructure with the introduction of Vblock® Systems in 2009, and today we’ve helped more than 1,200 global enterprise customers transform their IT environments to become more agile, reliable, and cost-effective. Dell EMC brings together best-of-breed technologies in converged Vblock Systems and VxBlock™ Systems solutions to power data centers and simplify management and operations throughout the system life cycle.
So what do end-users—companies in the process of building or upgrading their data centers today—think of the security problems they face? We conducted this survey to answer key questions about buyers’ plans for security in their data centers.
Every day, companies generate mountains of data that are critical to their business. With that data comes
a clear challenge: How do you protect exabytes of data that's strewn across global data centers,
computer rooms, remote offices, laptops, desktops, and mobile devices, as well as hosted by many
different cloud providers, without choking business agility, employee productivity, and customer
experience? The solution lies not in throwing more technology at the network, but in taking specific steps
to identify malicious actions and respond to them in order to fix the issue, a process known as
Sometimes finding the right solution is a question of balance. If you’ve built data centers in the past and you have specific requirements, wouldn’t you naturally just want to build your own facility? For one Digital Realty client this was the question that they faced but the right solution turned out to be a little different than they originally thought. What was the solution?
SingleHop was interested in adding capacity to its data centers while at the same time achieving a predictable cost structure using an outsourcing strategy for the development and management of these mission critical facilities. Find out why they turned to Digital Realty.
Published By: Delphix
Published Date: May 03, 2016
High-profile data breaches continue to make headlines as organizations struggle to manage information security in the face of rapidly changing applications, data centers, and the cloud. Against this backdrop, data masking has emerged as one of the most effective ways to protect sensitive test data from insider and outsider threats alike.
While masking is now the de facto standard for protecting non-production data, implementing it alongside virtual data technologies has elevated its effectiveness even further.
Published By: Dell EMC
Published Date: Nov 05, 2015
IT organizations are aggressively virtualizing their data centers, creating private cloud environments that help them reduce capital infrastructure and data center costs, improve security, and simplify management. However, potential hurdles, if left unaddressed, can get in the way of fully benefiting from a private cloud. Download this summary to learn more.
Published By: Dell EMC
Published Date: Nov 10, 2015
No matter how advanced data centers may become, they remain in a perpetual state of change in order to meet the demands of virtualized environments. But with the advent of software-defined storage (SDS) architecture, capabilities associated with hyperconverged technologies (including compute, storage, and networking), help data centers meet virtualization requirements with less administrator intervention at webscale.