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Published By: Verint APAC     Published Date: Aug 01, 2019
For enterprise businesses, the conversations you are having with your customers and employees can help transform your future. At Verint Next IT, we deliver intelligent self-service solutions to help companies elevate the customer experience while driving operational efficiency. We understand that the challenge for many companies exploring AI and automation initiatives lies in knowing the right place to start and also how to grow. That’s why we offer AI Blueprint™. With AI Blueprint and our proven Alme® platform, we ensure that every enterprise succeeds with AI now and in the future. Download the eBook to learn: • What AI Blueprint is, what it does and why it matters • The benefits of Conversational AI and how it is transforming businesses everywhere • Five ways AI Blueprint and our Alme platform help companies thrive with intelligent virtual assistant (IVA) and chatbot solutions
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Verint APAC
Published By: Conduent     Published Date: Jul 23, 2019
In this eBook, we’ve distilled the key information into a “decision guide” to help you head in the right direction with your technology planning. The guide walks you through the five main options for your technology and overviews the benefits and challenges related to each — so you can weigh the pros and cons and make the best technology choices for your organization. Complete the form at right to get your copy today.
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Conduent
Published By: Blackberry     Published Date: Jul 12, 2019
Technology is changing the way that businesses across industries operate. Often referred to as “digital transformation” or “digitization,” this change is rapid, and it is relentless. It touches everything in the legal profession from the completion of everyday tasks to the way information is secured and shared
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Blackberry
Published By: Google     Published Date: Aug 05, 2019
According to Dimensional Research, nearly two-thirds of migration projects prove very difficult or fail entirely, while more than half go over budget. Get to the cloud 10x faster while cutting costs and reducing risks with this ebook from Google Cloud. Read about: - Critical considerations for a seamless migration - Questions to help you understand your existing environment - Tips for maximizing the ROI of your move - Examples of successful migrations from companies like Twitter, Evernote, and Etsy
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google cloud, migration, cloud management, cloud infrastructure, cloud providers
    
Google
Published By: Amazon Web Services EMEA     Published Date: Aug 02, 2019
Companies worldwide are undergoing digital transformations. By modernizing their applications, they can deliver better service to customers, and keep pace in a competitive landscape. In many cases, AWS has helped companies modernize by implementing containers—and initiating cultural shifts— to streamline development. In this eBook, we discuss best practices in containerization and how you can get started today with containers on AWS.
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containers, developers, application, aws
    
Amazon Web Services EMEA
Published By: Uberall     Published Date: Apr 12, 2019
With this guide you will discover:
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listings, engage, uberall, industry insights, google my business, location marketing, local seo, local search
    
Uberall
Published By: HERE Technologies     Published Date: Aug 08, 2019
The overall supply chain is becoming increasingly complex. When running smoothly, this global system lowers costs and improves quality, but as more moving parts are introduced the potential for inefficiency increases. Greater visibility is key to preventing disruptions and gaps in the supply chain - and location data is the key to enhancing visibility. By reading this eBook, you will discover: How location intelligence can help identify areas that are ripe for optimization How real-time data can provide useful insights on supply chain health and help identify waste in your processes How HERE helped a car manufacturer identify millions in savings annually by adding location awareness to its supply chain planning
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supply chain, transport and logistics, mapping
    
HERE Technologies
Published By: Group M_IBM Q3'19     Published Date: Jun 21, 2019
The Handbook for all of your lightweight integration needs. In this book you will learn: - The impact of digital transformation on integration - Exploring agile integration architecture in detail -Moving forward with an agile integration architecture
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Group M_IBM Q3'19
Published By: Dell EMC     Published Date: Aug 01, 2019
Companies face a challenging decision in this digital era ? use technology to purposefully disrupt their organization and unlock new opportunities or wait and risk being disrupted by others. To keep pace in an ever-accelerating digital environment, companies need to transform their entire organization through technology. Download this eBook from Dell EMC and Intel® to learn how to modernize your business and become a digital innovator.
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Dell EMC
Published By: Apptio     Published Date: Jul 16, 2019
Your business partners need IT to deliver innovation and agility, but traditional budgeting processes struggle to do either. Interested in adopting a zero-based budgeting approach to your organization? Download this eBook to learn: - The limitations of traditional budgeting vs. zero-based budgeting - How to benchmark your budgets against business outcomes - Five myths about zero-based budgeting and why they are wrong - How to confidently build zero-based budgets with the right tool
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Apptio
Published By: Apptio     Published Date: Jul 16, 2019
In this eBook, we walk you through the four ways to optimize your IT costs and offer up prescriptive questions to make your analysis crisp and your conclusions actionable. Learn more about these four ways to optimize technology costs, including: - Scrutinize to close financial loopholes - Economize to eliminate waste - Rationalize to avoid duplication - Commercialize to curb demand
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Apptio
Published By: Apptio     Published Date: Jul 16, 2019
Getting AppRat right is no easy task. We know how complicated identifying, prioritizing and sizing business-critical applications can be in large, enterprise organizations. So, we’ve used more than a decade worth of experience to identify the top 8 most critical considerations for a successful application rationalization initiative. Download the Application Rationalization Framework eBook to: - Replace guesswork with facts. - Stop counting licenses and start defining business value. - Reject one-and-done initiatives that aren't repeatable.
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Apptio
Published By: Apptio     Published Date: Jul 16, 2019
This eBook outlines how organizations can leverage showback and chargeback to impact IT costs—to improve awareness and accountability, and to shape demand and consumption. Follow the guiding principles outlined in this eBook so you can: - Eliminate labor-intensive manual billing - Get rid of high-level, indefensible IT allocations - Put an end to the notion that IT is free - Reduce frustration by business leaders about their IT costs
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Apptio
Published By: Iovation     Published Date: Aug 02, 2019
We see a counterintuitive future whereby better security no longer means a more complicated or cumbersome user experience. We see a future in which users happily take control of their privacy, out-of-band mobile MFA is the norm, and nobody suffers the fallout from the last major credential breach. This future is free of sticky notes with scribbled codes and centralized credential stores. Indeed, it’s free of passwords altogether.
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Iovation
Published By: Workday France     Published Date: Jul 05, 2019
Whether informing talent strategy or building more effective teams, data-driven insights about your workforce can set you up for success. This eBook from Human Capital Institute explores how people analytics can empower your entire organisation. Read now."
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workforce-technologie, digitale strategie
    
Workday France
Published By: Workday France     Published Date: Jul 05, 2019
"Getting the most out of your workforce data isn’t easy, but the six key steps outlined in this eBook can help. Read now to learn how you can improve your people analytics capabilities and empower HR to become a more strategic partner to the business."
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workforce-technologie, digitale strategie
    
Workday France
Published By: Workday     Published Date: Jul 30, 2019
From reducing costs to driving strategic initiatives, great things happen when finance and HR collaborate. That’s one of the main takeaways of this eBook from CFO.com, which outlines five actionable ways to help your finance and HR teams work better together. Read now to learn how you can help transform HR from a cost center into a profit center.
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Workday
Published By: Workday     Published Date: Jul 30, 2019
Before you can best serve your constituents, you must find a way to manage your internal inefficiencies and build a workforce fit for today’s challenges. Read the eBook to learn how your organization can recruit and retain millennial talent, create strategic plans based on trusted data, and break down silos to build up innovation.
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Workday
Published By: Cohesity     Published Date: Aug 09, 2019
Best practices to prevent, detect, and respond to a ransomware attack targeting your backups
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Cohesity
Published By: Genesys     Published Date: Dec 20, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys
Published By: Genesys     Published Date: Dec 20, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements
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Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. You’ll learn: Three success strategies that Genesys CX Heroes use Skills every agent should have Key training tips Benchmarking strategies to measure customer service and customer experience
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Genesys
Published By: Genesys     Published Date: Jun 27, 2019
Your call center tech stack is a mess, and it’s hard to figure out where you even start to unravel it all. This ebook covers the basics of consolidating technology, where to begin and what to consider as you develop your plan to streamline your infrastructure and tech. There are many things to consider including: Infrastructure, both aging and new Existing tech and limitations IT support Users, training and business needs This ebook provides an overview to get your wheels turning in preparation for a move to better technology. Read it now if your future holds new call center tech.
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Genesys
Published By: CareerBuilder     Published Date: Sep 07, 2010
Whether you've had an employee referral program for years, are only in the initial stages of building one, or have never had one at all, this e-book is full of tips and advice on making your program the best it can be.
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careerbuilder, employee referral, recruiting, qualified, ebook, social networking, roi, training
    
CareerBuilder
Published By: Context Optional     Published Date: Mar 09, 2010
If you're a brand marketer or digital agency looking to amplify your social marketing initiatives this year, this document will guide you through the growing world of Facebook apps. Today, there are more than 500,000 active applications on Facebook, but of these only 250 applications have more than one million monthly active users. You've downloaded this guide because you recognize that marketing today means creating a two-way dialogue with your customers.
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context optional, social media, facebook, social networking, social applications, social marketing, email newsletters
    
Context Optional
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