IT process automation can seem like a big step, but there are incremental ways to achieve improved efficiency that reduce risk and drive better business outcomes. The proper approach to automation can turbocharge your administrative teams, open new doors and provide the agility to respond to any business need. It’s the key to unlocking the power of cloud, and new service offerings make it more attractive to those looking to build the right IT business strategy for the future.
Utilizing the right technologies and strategies can make business travel more efficient and ensure employees can focus on what matters while on the road: Moving your business forward. Grab the guide to learn how these 5 tips could increase the work performance of your team.
A growing business can mean early mornings, late nights, business trips, impromptu meetings - the list goes on. With all this growth also comes the need to streamline and manage costs, all while keep your employees happy. Especially when it comes to the travel portion. Often one of the most costly line items, implementing the right travel practices at any stage of growth can make a significant impact on your team and overall business. In this guide, we break down the best travel practices to keep employee morale high and move your business forward.
In this guide you’ll learn tips to improve processes including, how you book and manage travel, to how your team communicates on the road. Your time is valuable and business travel shouldn't get in the way of that. Download the guide for 7 actionable tips and tools you can start implementing with your team today.
Published By: Nextgen
Published Date: Sep 25, 2019
Your practice can save time and money by delivering on patient expectations. You can better keep up with regulatory demands and reporting requirements—and avoid unsatisfied and unresponsive patients—when you employ best practices that address patient needs.
In this eBook, you’ll learn strategies to avoid missed revenue and save staff effort by using smart efficiency improvements, such as checking insurance information up front. You’ll also learn how you can get back to caring for patients, not chasing payments—and the secret to achieving strong financial outcomes. Finally, you’ll discover how you can get paid quickly, easily, and fully—all while addressing your patient demands for an improved, more efficient experience.
“We liked that Umbrella’s intelligent proxy would give us granular protection without the performance impact of a traditional web proxy.” - Torben Olsen, Corporate Information Security Manager, Lundbeck
Published By: Jeppesen
Published Date: Oct 01, 2019
"Empower your employees to streamline the process, decrease the risk and improve the cost of flight. Get this infographic to learn how different types of airline personnel use Jeppesen Aviator to boost the efficiency of flight operations."
The current trend in manufacturing is towards tailor-made products in smaller lots with shorter delivery times. This change may lead to frequent production modifications resulting in increased machine downtime, higher production cost, product waste—and the need to rework faulty products.
To satisfy the customer demand behind this trend, manufacturers must move quickly to new production models. Quality assurance is the key area that IT must support.
At the same time, the traceability of products becomes central to compliance as well as quality. Traceability can be achieved by interconnecting data sources across the factory, analyzing historical and streaming data for insights, and taking immediate action to control the entire end-to-end process. Doing so can lead to noticeable cost reductions, and gains in efficiency, process reliability, and speed of new product delivery. Additionally, analytics helps manufacturers find the best setups for machinery.
• Simplify business process modeling: Quickly build processes in a straightforward cloud-based interface designed for both IT and business users
• Improve process efficiency and accuracy: A central process repository eliminates version control and consistency issues by providing users real-time access to process workflows
• Enhance cross-team collaboration: A shared team workspace engages all business process owners, encouraging cross-team participation and continuous process improvement
A security orchestration, automation and response (SOAR) platform is a valuable tool for organizations who have made appropriate investments in their security operations processes. This recent research from Gartner looks at the necessary preparations that security leaders need to make so that the deployment of a SOAR solution will improve the efficiency of their incident response and security operations teams.
Infrastructure efficiency and effectiveness directly support profit and growth as competition increases in the cloud and managed service provider (xSP) market. Savvy service providers understand that storage choices have a profound impact on not only their profit and growth, but also on their customer experience and retention. They also know that storage challenges in all those areas increase exponentially with scale. Infinidat storage platforms allow service providers to build and scale differentiated, profitable solutions without worrying about storage. Infinidat technology enables unprecedented efficiency, performance, and resiliency, while flexible business models make it easy for service providers to operationalize those platform advantages—including unique co-branding and promotional opportunities as part of the Powered by Infinidat program. Cloud providers worldwide trust their businesses to Infinidat storage. This paper explores a path for service providers to unlock greater sc
Infinidat has developed a storage platform that provides unique simplicity, efficiency, reliability, and extensibility that enhances the business value of large-scale OpenStack environments. The InfiniBox® platform is a pre-integrated solution that scales to multiple petabytes of effective capacity in a single 42U rack. The platform’s innovative combination of DRAM, flash, and capacity-optimized disk, delivers tuning-free, high performance for consolidated mixed workloads, including object/Swift, file/Manila, and block/Cinder. These factors combine to cut direct and indirect costs associated with large-scale OpenStack infrastructures, even versus “build-it-yourself” solutions. InfiniBox delivers seven nines (99.99999%) of availability without resorting to expensive replicas or slow erasure codes for data protection. Operations teams appreciate our delivery model designed to easily drop into workflows at all levels of the stack, including native Cinder integration, Ansible automation pl
Published By: Kustomer
Published Date: Aug 27, 2019
UNTUCKit wanted to ensure their stellar shopping experience was supported across every customer touchpoint, especially support. But the growing UNTUCKit team was spread across multiple platforms, without visibility into customer history or lifetime value. Learn how Kustomer enabled them to deliver exceptional service while increasing agent efficiency by 25%.
“EDR alone is simply not enough to empower security pros to detect, investigate, and respond to attacks at the pace they need to keep up with modern attackers. A broader detection and response approach is needed.”
Register now and receive this exclusive white paper. Dave Gruber, ESG Senior Analyst takes a look at how you can increase the efficiency and effectiveness of detection and response through XDR, along with:
• Strategic insight into the current state of threat detection and response, providing you with ESG’s comprehensive research and findings.
• Current challenges affecting today’s organizations, including the time and resources required and numerous gaps that EDR exposes.
• Valuable foresight into what’s next and how XDR—detection and response across email, endpoint, servers, cloud workloads, and network—can help solve these issues.
AI is fundamentally reshaping business as we know it. It drives innovation, efficiency, productivity, new operational models, and entirely new revenue opportunities. It is no wonder, then, that enterprises of all sizes are keen to adopt this transformative technology.
When embarking on the AI journey, however, it is critical to understand that data is the heart of any effective AI algorithm. So, for any enterprise looking to harness the promise of AI, the first question to ask is quite simply, “is my data ready?”
This technology brief simplifies the path to AI by offering actionable steps to data readiness.
Published By: IBM APAC
Published Date: Oct 11, 2019
Several countries in the Asian region are experiencing strong growth in their economies, but a large part of the population of many of these countries remains unbanked. In such a scenario, Techcombank, a bank in Vietnam, knew it had to deliver a differentiated banking experience for its prospective customers.
The bank had to transform its IT infrastructure and it zeroed in on IBM LinuxONE because of its ability to handle very large and variable workloads, combined with strong security and cost-efficiency. As a result, it was able to handle 4X the transactions during peak season effortlessly along with 44% lower total cost of ownership while also winning new customers.
Find out more.
Only a best-of-breed AP automation solution can offer the high levels of fully automated, touchless, invoice processing that your organization needs to scale your business operations.MediusFlow is the leading cloudbased solution for Dynamics users that automates the entire accounts payable process, enabling increased efficiency, touchless invoice processing as well as better financial visibility and control.
This guide will help you understand...
• What AP automation is
• The different options available
• What to consider when selecting a solution
• How to evaluate solutions
Published By: Infosys
Published Date: Aug 20, 2019
Transformation Propelled By Digital Maturity:
Incumbent organizations (as opposed to digital natives) fall into 3 clusters determined by their progress along the digital transformation journey.
Watchers: Who regard technology as an efficiency enabler and are trying to build a foundation for digital transformation.
Explorers: Those who regard technology as enabler for select functions that directly impact CX.
Visionaries: Rather, place technology at the heart of their business models and culture.
City leaders around the world are working to improve the quality of life and increase the number of useful services for their citizens, businesses, and visitors. Smart city initiatives are gaining attention in several countries, as administrators, industry, and citizens are working together to enhance their communities, cities, regions, and nations. After more than ten years of smart city hype, innovative projects have emerged, but few have provided a disruptive impact on the city system itself. Because every city is different, few of the existing models apply universally. An effective response requires leaders to consider a series of prerequisites: consider the local culture and the people, prioritize basic needs and requests, work at overcoming silos and encourage collaboration across departments, and consider each “smart” initiative as an integral part of an overall city system. A smart city reflects a number of aspirations: efficiency, resiliency, connectedness, innovation, and su
Government agencies often look to promote new technology for cost-savings and efficiency, but it does not stop there. The second and third-tier effects of technology can be long lasting for citizens, businesses, and economies. When public institutions adopt the cloud, they experience an internal transformation. Inside an organization, cloud usage drives greater accessibility of data and information sharing, increases worker productivity, and improves resource allocation. The external benefit of the cloud is recognized through a government’s ability to put reclaimed time and resources toward serving citizens. This includes provisioning public services, such as occupational-skills training, quicker and more effective service delivery, a pathway to a more productive workforce, and ultimately, a boost to local development. This whitepaper examines the enterprise-level benefits of the cloud, as well as the residual impact on economic development. The U.S. Economic Development Administration
Artificial Intelligence (AI) is arguably the greatest untapped resource to transform customer and business outcomes. The impact of this technology on customer experience, employee efficiency and profits is truly transformational—especially for contact centers.
Companies must adapt in today’s era of constant digital disruption, but that doesn’t necessarily mean exhaustive technology shifts. Small, practical investments in AI present little risk and offer significant returns. Learn about the ROI of CX transformation in AI for CX: Practical Investments, Proven Return.
More than a trend, AI is a customer experience transformation that you can’t afford to ignore. Discover the practical investments in AI that your contact center must consider today — and the truly significant returns on the horizon
Across every industry, many of the world's best and fastest-growing brands are using Adobe Experience Manager to deliver personalised content accurately and on time.
Why should the target audience care?
86% of buyers will pay more for a better customer experience. What’s more, customer experience will overtake price and product as the key brand differentiator among consumers by 2020.
With Adobe Experience Manager, high levels of customer experience personalization, workflow efficiency, and data analysis are no longer cost- and resource-prohibitive dreams for only the biggest players. Brands featured include Silicon Labs, Morningstar, Swisscom, Raiffeisen, Hyatt, Nissan, Sony, SAS, Informatica, Jefferson Health.
Ensuring the reliability and efficiency of your data center operations requires a strategic partner that is qualified to minimize energy usage, reduce costs, and optimize space utilization, helping you meet critical business initiatives.
In the broadening data center cost-saving and energy efficiency discussion, data center physical infrastructure preventive maintenance (PM) is sometimes neglected as an important tool for controlling TCO and downtime. PM is performed specifically to prevent faults from occurring. IT and facilities managers can improve systems uptime through a better understanding of PM best practices.