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Published By: Oracle     Published Date: Nov 05, 2013
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in today’s more mobile, more collaborative, and more data-rich business world, the needs of corporate sales forces are radically changing. In particular, sales people have always needed access to information about their customer before a meeting and an easy way to update customer information after a meeting. Now, to work more efficiently from the road, they could benefit from and in many cases need additional help in the form of relationship management assistance, collaboration tools, and contextual and relevant business analytics.
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mobility, mobile, collaboration, crm, customer service, sales, enterprise communication, mobile crm, mobile computing, mobile data systems, customer relationship management
    
Oracle
Published By: Cisco     Published Date: Jul 09, 2015
This white paper looks at the power of mobility as part of the midmarket enterprise’s unified communications (UC) platform and the seemingly competing interests of IT departments and other functional areas that often place stress on an organization.
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mobility, mobile workers, byod, productivity, mobile computing, mobile data systems
    
Cisco
Published By: Microsoft Office 365     Published Date: Sep 26, 2017
As a tech leader, you recognize that disruption is afact of life. According to Gartner, enterprise IT has entered an era of digitalization where disruptive new products are providing a continuous stream of growth, innovation, and differentiation. IT overhauls in business productivity—moving to the cloud, supporting a remote workforce, and preserving valuable legacy data while maintaining security and control—are necessary for your business to remain competitive. These changes require communications solutions that can keep pace with the accelerating demands of the connected world.
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Microsoft Office 365
Published By: Jive     Published Date: Feb 12, 2015
Relive this webinar with leading industry analyst Brian Vellmure. Flanked by seasoned CIOs (and Jive customers) Tony McGivern of FICO and Patrick O’Hare of Spectrum Health, Brian explores how CIOs are taking the lead in guiding their organizations through a rapidly evolving technology landscape. Topics covered include: • Navigating internal politics to overcome technological inertia • Choosing infrastructure and platforms that allow rapid technology adoption at scale • Shifting focus to exploit a fundamentally different technological landscape • Balancing and evolving the role of CIOs from cutting costs to driving business strategy
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enterprise, transition, interaction, digital business, social networks, vendor evaluations, vision, communication, collaboration, market assessment
    
Jive
Published By: Jive     Published Date: Feb 12, 2015
Enabling a "digital business" is becoming an increasing priority for organizations; the transition to enabling a digital interaction model inside an organization is twofold. There are technologies that underpin interactions as well as the cultural and behavioral changes that support this transition. Enterprise social networks (ESNs), and more broadly, social workflow, can play a significant role in this particularly when thought of as both a platform and a social workflow embedded in business systems where users are getting work done. This study identifies several key areas of market opportunity and provides criteria by which vendors can be judged now and over the next 5 years.
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enterprise, transition, interaction, digital business, social networks, vendor evaluations, vision, communication, collaboration, market assessment
    
Jive
Published By: Jive     Published Date: Feb 12, 2015
The Forrester Wave can help your organization in evaluating an enterprise social platform. The full report covers 13 vendors with specific information on core functionality and strategy.
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enterprise, transition, interaction, digital business, social networks, vendor evaluations, vision, communication, collaboration, market assessment
    
Jive
Published By: Jive     Published Date: Feb 12, 2015
Remember getting your first box of LEGOS as a kid? How fun it was putting the pieces together, collaborating with your friends to create something new? Now, as an IT professional, assembling and maintaining a Lego-like collaboration infrastructure isn’t what you signed up for. Piecing together disparate systems of record for email, web meetings and other applications is about as painful as stepping on a pile of Legos. Download the e-book to learn how implementing a collaboration system connects systems of record the easy way.
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enterprise, transition, interaction, digital business, social networks, vendor evaluations, vision, communication, collaboration, market assessment
    
Jive
Published By: Jive     Published Date: Feb 12, 2015
With its in-depth guidance and independent third-party vendor evaluations, Gartner’s Magic Quadrant market assessment can assist your organization in implementing an effective communication and collaboration solution. The full report covers 17 vendors, with specific information on their ability to execute and completeness of vision.
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enterprise, transition, interaction, digital business, social networks, vendor evaluations, vision, communication, collaboration, market assessment
    
Jive
Published By: Cisco     Published Date: Nov 17, 2015
As the corporate landscape becomes increasingly mobile, and workers collaborate across a growing range of devices, organizations are implementing an agile and secure unified communications infrastructure. Active deployment of UC technology solutions has been on the rise among enterprises; however, adoption among midsize businesses has been notably slower. Yet in seeking ways to do more with less, midsize organizations are increasingly turning to the cloud and converged networks to provide UC solutions. In October 2013, Cisco commissioned Forrester Consulting to dive deeper into the current usage trends and perceptions of unified communications among midsize organizations (100 to 999 employees) across North America, Asia, and Europe.
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cisco, forrester, unified communications trends, uc solutions, networking, it management, enterprise applications, data management
    
Cisco
Published By: Focus VoIP     Published Date: Aug 04, 2011
See Focus' List of the Best Phone Systems.
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focus voip, tco, unified communications, voice over internet protocol, total cost of ownership, voice over ip
    
Focus VoIP
Published By: Focus VoIP     Published Date: Aug 04, 2011
Looking to purchase an enterprise phone system? Get the advice you need from Focus Experts to ensure you select the right solution.
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focus voip, experts guide, enterprise phone systems, telephony, unified communications, voice over internet protocol, ippbx, pbx, operations, ip networks, ip telephony, wireless communications, it spending, voice over ip
    
Focus VoIP
Published By: IBM     Published Date: Aug 20, 2013
Decisions, decisions. They can make or break marketing success. Yet as customers and channels grow more complex, so does decision-making. As choices multiply, marketing becomes more challenging than ever. The days when marketers could rely strictly on good judgment and business acumen are past. Technology for decision and process automation gives marketers a decided edge in making spot-on decisions that match individual customers to the best message, on a scale of millions.
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enterprise marketing management, customer marketing, customer communication, marketing channels, interactive marketing, emm, process automation, web service management, infrastructure
    
IBM
Published By: Brainshark     Published Date: Oct 16, 2013
Traditional ways of talking to customers, partners, and employees—memos, phone calls, newsletters—are being replaced by web-based interactive and social communication tools. Of those surveyed, 88% said that mobile access to social communication or collaboration tools was either important or very important. This whitepaper examines how companies can leverage Mobile, Social Enterprise, and video to create an enriched environment that delivers important communications and fosters active engagement.
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video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video, event promotion, creating video, youtube, video seo, mobile, webinar, webcast, podcast, slidecast, video production, online video, tablet
    
Brainshark
Published By: IBM     Published Date: Aug 20, 2013
Decisions, decisions. They can make or break marketing success. Yet as customers and channels grow more complex, so does decision-making. As choices multiply, marketing becomes more challenging than ever. The days when marketers could rely strictly on good judgment and business acumen are past. Technology for decision and process automation gives marketers a decided edge in making spot-on decisions that match individual customers to the best message, on a scale of millions. The process of Decide builds on customer data collection and analysis, and positions your organization for profitable engagement with your Generation C connected customers. It plays an essential role in Enterprise Marketing Management (EMM) along with the processes of Collect, Analyze, Deliver and Manage.
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enterprise marketing management, customer marketing, customer communication, interactive marketing, emm, process automation, marketing strategy, multi-channel marketing, customer relationship management, data integration, web service management, infrastructure
    
IBM
Published By: Oracle     Published Date: Nov 05, 2013
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in today’s more mobile, more collaborative, and more data-rich business world, the needs of corporate sales forces are radically changing. In particular, sales people have always needed access to information about their customer before a meeting and an easy way to update customer information after a meeting. Now, to work more efficiently from the road, they could benefit from and in many cases need additional help in the form of relationship management assistance, collaboration tools, and contextual and relevant business analytics.
Tags : 
mobility, mobile, collaboration, crm, customer service, sales, enterprise communication, mobile crm
    
Oracle
Published By: Oracle     Published Date: Nov 05, 2013
This survey based whitepaper, based on interviews with 229 executives worldwide assesses the challenges and opportunities faced by global businesses as they optimize sales resources to develop territories and incentive compensation plans. This is critical in response to emerging market opportunities and complex global economic challenges.
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creating sales territory, sales performance, sales plan development, sales data, sales territory, incentive compensation plan, enterprise communications, data versus instinct, application integration, best practices, business analytics, collaboration
    
Oracle
Published By: Oracle     Published Date: Jan 13, 2014
Oracle, Leader Networks, and Social Media Today recently conducted an online survey of over 900 marketing and technology leaders at more than 500 organizations from around the world to explore what it means to be a socially enabled enterprise. Technology and Marketing executives from Chubb & Son, Shell and Whole Foods Market participated in in-depth interviews as part of the study and share lessons learned and provide practical insights from their perspective. Paul Gillin, veteran technology journalist and co-author of the bookAttack of the Customers, adds perspective based on his experience with applying social media to marketing, customer service and internal communications Download this exclusive White Paper, The Socially Enabled Enterprise to learn more about the opportunities and challenges global organizations are facing in the transition to becoming socially enabled enterprises.
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socially enabled enterprise, social business, social media monitoring, social marketing, social media management, social relationship management, social marketing platform, social marketing tools, social media tools, customer experience, customer insight, knowledge management
    
Oracle
Published By: Cisco     Published Date: Sep 25, 2014
The midsize and large enterprise UC markets are now considered by Gartner to be in the early mainstream adoption phase, and the best practices for deployment and end-user adoption are maturing. However, most enterprises currently operate with non-unified-communications solutions.
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quadrant, unified, communications, solutions, operate, enterprises, practices, markets, mainstream, adoption phase, gartner, midsize, large, deployment, enterprise applications, data management
    
Cisco
Published By: Nativeflow     Published Date: Feb 25, 2014
Are your employees using WhatsApp? Is mobile messaging taking over an ever-growing portion of your enterprise communications? Is your enterprise running into compliance considerations around messaging? Learn about approaches to addressing these challenges so that your employees can communicate on the go and your enterprise data will be protected.
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whatsapp, enterprise communication, employees, enterprise data protection, enterprise data, mobile protection, mobile messaging, application integration, productivity
    
Nativeflow
Published By: Smarsh     Published Date: Feb 27, 2014
An overview of the important considerations that both senior business management and IT management should think about as they decide whether or not to migrate some or all of their messaging and collaboration capabilities to the cloud.
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compliance, e-discovery, archiving, enterprise, communications compliance, email archiving, social media archiving, byod, email retention, email encryption, cloud-based archiving, enterprise applications, data management, mobile computing, data center
    
Smarsh
Published By: Smarsh     Published Date: Feb 27, 2014
Financial Services firms are moving into a new phase in the evolution of communications oversight and face challenges ranging from new and changing regulations to employee privacy. Learn how legal, compliance and IT professionals are managing compliance and e-discovery for email, Web, IM, social media, enterprise social networks, corporate issued mobile devices and the bring your own device (BYOD) trend.
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compliance, e-discovery, archiving, enterprise, communications compliance, email archiving, social media archiving, byod, email retention, email encryption, cloud-based archiving, networking, enterprise applications, storage, mobile computing, application integration, analytical applications, cloud computing
    
Smarsh
Published By: Smarsh     Published Date: Feb 27, 2014
More organizations are deploying and migrating their information archiving to the cloud. In this report, The Radicati Group provides an overall market evaluation of 10 leading Cloud archiving providers, tips for selecting an information archiving solution and the opportunities and challenges that compliance, IT and legal professionals experience when choosing an information archiving platform.
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compliance, e-discovery, archiving, enterprise, communications compliance, email archiving, social media archiving, byod, email retention, enterprise applications, storage, cloud computing, infrastructure
    
Smarsh
Published By: Smarsh     Published Date: Feb 27, 2014
Recent Microsoft® Exchange editions have basic archiving functionality, but highly regulated and publicly-held companies are likely to require more sophisticated third-party archiving solutions with advanced compliance, e-discovery and legal hold capabilities. Read this report to learn why content should be archived, what native archiving functionality in Exchange can (and cannot) do and recommendations for defining your archiving practices.
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compliance, e-discovery, archiving, enterprise, communications compliance, email archiving, social media archiving, byod, email retention, enterprise applications, storage, virtualization, cloud computing, infrastructure
    
Smarsh
Published By: Riverbed     Published Date: Jul 18, 2014
Recent developments and trends such as BYOD, advances in enterprise video technologies, and a proliferation of employee collaboration platforms have prompted more and more organizations to develop comprehensive unified communications (UC) strategies. Compelled by the prospect of reducing communication costs and raising employee productivity, 78% of organizations report they already have a strategic plan and budget in place for at least some components of UC. Download to learn more!
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riverbed, unified communications, communication costs, enterprise video technologies, employee collaboration, remote access, mobile computing, mobile workers, smart phones, wireless communications, collaboration
    
Riverbed
Published By: Riverbed     Published Date: Aug 22, 2014
Businesses are rapidly adopting virtualization, cloud infrastructure, and SaaS applications broadly across the enterprise to minimize costs and enable seamless collaboration and communication. This is significantly straining the traditional network paradigm. IT organizations globally are faced with the challenge to transform network architectures to deliver the right performance and reliability cost-effectively while retaining control.
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business performance, hybrid networks, virtualization, cloud infrastructure, saas, collaboration, communication, business process automation, business process management, productivity
    
Riverbed
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