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Published By: SPSS     Published Date: Jun 30, 2009
This paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation and improving the predictive capabilities of the IT organization.
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predictive enterprise, spss, enterprise feedback management, efm, customer-driven innovation, crm, customer relationship management, customer experience, consumer behavior, actionable insight, centralized system, feedback programs, push orientation, lifecycle-based approach, customer retention, churn rate, compliance, internal r&d, behavioral data, descriptive data
    
SPSS
Published By: SPSS, Inc.     Published Date: Mar 31, 2009
This paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation and improving the predictive capabilities of the IT organization.
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predictive enterprise, spss, enterprise feedback management, efm, customer-driven innovation, crm, customer relationship management, customer experience, consumer behavior, actionable insight, centralized system, feedback programs, push orientation, lifecycle-based approach, customer retention, churn rate, compliance, internal r&d, behavioral data, descriptive data
    
SPSS, Inc.
Published By: SPSS, Inc.     Published Date: Mar 31, 2009
This White Paper provides strategies and tactics for enabling a more innovative, predictive enterprise that maximizes the value of every customer interaction to "get, keep and grow" customers.
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spss, predictive enterprise, retail management, customer interactions, crm, customer relationship management, customer innovation, business analytics, data management, enterprise applications, roi, return on investment, predictive analytics, decision-making, data resources, enterprise feedback management, efm, customer experience, customer-facing personnel
    
SPSS, Inc.
Published By: Sun Microsystems     Published Date: Nov 14, 2008
This free white paper reveals how businesses are benefiting from latest generation of open storage systems. Years ago, all servers were closed and proprietary; then open systems hit the market, combining rapid technological innovation with market-driven choice. In the white paper, you'll explore how open architectures are helping some of today's best-known enterprise names stay flexible and profitable.
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open storage, sun, sun microsystems, opensolaris, iscsi, sas, hpc, web 2.0, server virtualization, blade servers, network attached storage, storage area networks, storage management, storage virtualization, total cost of ownership
    
Sun Microsystems
Published By: SAS     Published Date: Jun 05, 2017
Competitive advantage from analytics is changing, and for the better. For the first time in four years, MIT Sloan Management Review found an increasing ability to strategically innovate with analytics based on interviews with more than 2,600 practitioners and scholars globally.
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SAS
Published By: SAS     Published Date: Jun 05, 2017
For organizations to succeed with the onslaught of devices, sensors and tools that innovation garners, data must no longer be treated as a byproduct but instead as an asset. And data-driven innovation must start at the top. That's what Michael Schrage, Fellow at MIT Sloan School's Initiative on the Digital Economy, said during the Harvard Business Review webinar, Leadership and Big Data Innovation. Find out why data experimentation, governance and culture are part of the next leadership challenge for organizations.
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SAS
Published By: SAS     Published Date: Oct 18, 2017
With all of the attention on machine learning, many are seeking a better understanding of this hot topic and the benefits that it could provide to their organizations. Machine learning – as well as deep learning, natural language processing and cognitive computing – are driving innovations in identifying images, personalizing marketing campaigns, genomics, and navigating the self-driving car. This e-book provides a primer on these innovative techniques as well as 10 best practices and a checklist for machine learning readiness.
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SAS
Published By: SAS     Published Date: Oct 18, 2017
Organizations need to accelerate the pace with which they realize business value from data. The focus is on improving “time to value,” which is the length of time it takes from the beginning of a project to the delivery of anticipated business value. This TDWI Best Practices Report focuses on realizing value from BI and analytics and how organizations can accelerate the path to higher value. The report looks at multiple factors impacting the ability of organizations to quickly derive greater value from data and analytics, including the organizational issues, practices, and development methods that are often just as important as keeping pace with technological innovation.
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SAS
Published By: Spredfast, Inc.     Published Date: Jun 24, 2014
We live in a digital world, surrounded by the most powerful innovations in human communication since the invention of the printing press. We document our daily lives on a global scale. With Twitter, Facebook, Instagram, and other social media sites, we are always plugged in, consuming and producing content every minute of every day. Understanding the power of social integration is half the battle; finding the right tools and strategies to help you do this easily and effectively is equally important. Knowing what to look for and what to get out of a social experience platform is extremely important in creating a successful campaign, product launch, or dynamic brand experience.
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spredfast, social media, sponsorship, content, social integration
    
Spredfast, Inc.
Published By: Asure Software     Published Date: Feb 11, 2014
As the workspace and the workforce come closer together, companies need to have the right strategies in place to streamline operations and stay competitive.
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mobile workforce, cloud-based technologies, distributed workforce, workplace revolution, streamline operations, technological innovation, human resources, hr technology, asure software
    
Asure Software
Published By: Symantec     Published Date: Jan 02, 2014
Learn 8 reasons why you should only use a single backup and recovery solution for all your servers and see how you can avoid high costs and negative consequences.
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backup solution, virtual machines, innovation, security, best practices, vulnerability management
    
Symantec
Published By: Logicalis     Published Date: Sep 10, 2014
Video solutions eliminate geographic boundaries and allow you to sit across a conference table from fellow participants, regardless of where they are in the world. By using unified video collaboration solutions for a virtually unlimited number of applications, you can boost productivity and communication throughout your organization, even across the largest of enterprises—allowing you to become more agile and responsive to changing needs. Download this white paper to learn how.
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logicalis, cisco, cisco systems, video communication, video solutions, enterprise video technologies, enterprise applications, employee collaboration, innovation, application performance management, best practices, business management, collaboration, collaborative commerce
    
Logicalis
Published By: HP and Intel ®     Published Date: May 27, 2014
Imagine a future where applications become the source of competitive advantage for businesses in most industries. Software can augment products and services and automate workflows, as enterprises innovate to deliver more engaging experiences to mobile users. Download to learn more!
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intel, converged infrastructure, mobile users, applications, virtualization, enterprises, it management, enterprise applications
    
HP and Intel ®
Published By: HP and Intel ®     Published Date: May 27, 2014
This on-demand webcast sponsored by HP and Intel® contains insights from both Forrester and HP into converged infrastructure. Ever increasing pressures for agility and innovation can be overwhelming for enterprise businesses. HP's Helen Tang and Forrester's Dave Bartoletti explain how converged infrastructure can become the "next big thing" in providing organizations the ability to adjust to ever changing technologies.
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intel, converged infrastructure, mobile users, applications, virtualization, enterprises, it management, enterprise applications
    
HP and Intel ®
Published By: Viavi Solutions     Published Date: Sep 30, 2016
IT today is more complex than ever. Public cloud, networks, storage systems, servers, and applications all combine to deliver today’s IT services. But how do you manage such a diverse and complex infrastructure? Can legacy tools help after this seismic shift? This document answers these questions and provides 20 tools you need to deliver services in this new hybrid IT world. Today’s IT environment provides greater promise than ever before. New technologies are driving new capabilities and even more opportunities to differentiate. The opportunity for innovation has never been greater: faster compute, more storage, and new applications all working together to drive greater efficiency and greater power. But this wave of innovations has also added greater complexity since one failure in this increasingly complex IT stack means a failure of the entire service. New consumer-focused cloud based applications are setting a high standard—nearly 100% up time with peak performance all while IT.
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Viavi Solutions
Published By: Oracle     Published Date: Nov 18, 2013
Find out how Oracle's supply chain solutions can help you optimize your value chain—transforming efficiency and productivity, reducing costs, and driving innovation, quality and compliance.
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oracle, global sales, sales and operations, oracle's supply chain solutions, software development
    
Oracle
Published By: Oracle     Published Date: Nov 01, 2013
In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.
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zenithoptimedia, oracle, customer service, the cloud, business benefits, it benefits, rightnow product focus, competitive market, flexibility, implmentation, high roi, mission-critical availability, global customer experience, reduce tco, redirect resources, empower it organization, enable innovation, internal resources, rightnow robust solution, best practices
    
Oracle
Published By: Oracle     Published Date: Nov 01, 2013
Investing in the creation of a Transformational State of Knowledge builds a defensible advantage in delivering great customer experiences. There are 3 capabilities your company will need to be successful.
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zenithoptimedia, oracle, transformational knowledge, single knowledge base, consumer-empowered market, customer advocacy, social support, innovation communities, peer-to-peer support, service costs, social knowledge, sustainable growth, profitability, driving customer acquisition, customer retention, operational efficiency, knowledge management, infrastructure, business management, call center management
    
Oracle
Published By: Cisco     Published Date: Jan 05, 2015
Interest in cloud computing over the last several years has been phenomenal. For cloud providers, public or private, it will transform business and operational processes, streamlining customer on-ramping and time to market, facilitating innovation, providing cost efficiencies, and enabling the ability to scale resources on demand.
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data center, consolidation, server virtualization, new applications, it management, data management
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
More than ever, the data center is a gateway to opportunity, responsible for bringing together the data, applications, and IT resources needed to support growth and innovation. At Cisco we have the opportunity to observe how data center infrastructure is evolving in response to market and technology trends. In no particular order, here are five important strategies we see companies using to overcome the limitations of traditional IT infrastructure and transform their data centers to support innovation and growth.
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data center, consolidation, server virtualization, new applications, it management, data management
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate. Miscommunication, misunderstanding and misinterpretation only leads to costly errors, bottlenecked business processes and market misfires. Most of these issues are avoidable.
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mobile, video collaboration, portfolios, investments, unified communications, wireless, data management
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
Midmarket enterprises strive for success in a highly competitive landscape. Being a successful leader means encouraging employees to collaborate and work more efficiently to increase the success of the enterprise. Technology solutions can empower employees for success at work, home, and when mobile, but technology must also be able to support changes that occur in a business without increasing the risks associated with providing excellent customer service, fostering innovation, and engaging with an enterprise’s stakeholders.
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cloud-based, collaboration, hosted, flexibility, productivity, deployment, public, private, communication, technology solutions, it management, cloud computing
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
The four pillars of computing — cloud, mobility, social, and analytics — are driving new levels of network innovation in datacenter networks. These forces are now buffeting the datacenter along with virtualization and the Internet of Things (IoT), resulting in sweeping changes in traffic patterns that expose the limitations of traditional networks and their operational models. To become a resource rather than a bottleneck to overall datacenter performance, the network must deliver not just exceptional performance and scalability but also unprecedented automation and orchestration that can yield agility, flexibility, and service velocity. This Technology Spotlight examines these key trends and discusses the role that Cisco's Application Centric Infrastructure (ACI) plays in addressing these ongoing challenges for enterprise IT and network managers.
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cloud computing, infrastructure, marketplace, application, hybrid, enterprise, it management, enterprise applications
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
The current evolution of computing is prompting enterprise datacenters and their associated networks to adopt new approaches. The four pillars of computing — cloud, mobility, social, and analytics — are now the key trends driving new levels of network innovation that will determine the design and operation of datacenter networks over the next several years.
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cloud computing, infrastructure, marketplace, application, hybrid, enterprise, it management, enterprise applications
    
Cisco
Published By: Cisco     Published Date: Jan 15, 2015
Today’s adversaries continue to increase their capabilities faster than the defenses deployed to stop them. Whether they are obfuscating their attacks or hiding malicious code within webpages and other files, they are making it more and more difficult to profile and identify legitimate network traffic. This is especially true in firstgeneration network security devices that restrict protection and policies to ports and protocols.
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firewall, buyers guide, protocols, next generation, networks, computing, cloud, innovation, enterprise, datacenter, social, analytics, it management, data management
    
Cisco
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