Published By: Delphix
Published Date: Jun 27, 2014
Healthcare reform is transforming the US health insurance sector, creating a dynamic and competitive new market with compelling opportunities for growth. Does your IT organization have what it takes to capitalize on these opportunities? Here are 5 ways technology investment delivers the agility you need – and how.
Published By: MarkLogic
Published Date: Jun 19, 2017
Integrate your data silos to finally navigate the data maze.
This comprehensive white paper addresses a key element in any GRC program: regulatory compliance. Download this paper to learn about the costs, current practices, and associated risks. We’ll also recommend a technologically-enabled approach and highlight its main business benefits for financial services, insurance, and energy companies.
A Recommended Approach
Regulatory Compliance Solution Architecture
Published By: ServiceNow
Published Date: May 21, 2015
Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management(ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to:
• Improve IT state productivity levels in incident and change management operations
• Improve how incident –related data flows through the organization and, ultimately influencing decision making for the better of the business
Download this case study to learn more about how ServiceNow transformed Allstate’s IT services.
We convened top academic medical center leaders for our AMC Advisory Roundtable in October of 2013. We also conduct regular discussions with a wide array of health care executives, including leaders of health systems, medical groups, insurance companies, and academic institutions. This whitepaper shares some of the key themes that have emerged from those meetings.
This whitepaper talks about how organized criminals and lone fraudsters are continuously adapting to the ever-changing world we live in. Through IBM solutions for insurance fraud prevention, both enterprise and industry-wide financial institutions can prevent future fraud.
The IBM Counter-Fraud Management for Insurance solution is designed to help insurers prevent and intercept attempted fraud while detecting, identifying, and building the case against past fraudulent activity and improper payments.
By taking full advantage of the integration and advanced capabilities currently being offered by leading counter fraud solution providers - including predictive analytics and cognitive computing - enterprises can expect to achieve significantly better outcomes.Aberdeen Group's analysis helps to quantify the value of counter fraud analytics in the insurance industry.
Uncover Exceptions Easily and Certify Financial Statements with Confidence.
With increasing regulatory requirements for insurance organizations and the need for executive management to sign off on financial statements, it is critical to ensure that there is detailed visibility into the underlying financial data. Ongoing emphasis on having a strong internal control structure for insurers brings into light reconciliation and certification as being the critical components to making it happen.
When done properly, they assure accuracy of information flowing into the financial close process, with minimal risk of misstatement, and a full audit trail.
The white paper, Certify with Confidence: How Automated Reconciliation Lets You Sign With Certainty, explains how a comprehensive reconciliation solution should work In today's regulatory climate, and why a comprehensive, end-to-end, automated reconciliation system is essential to protecting yourself and your company.
Does your company still rely on a time-consuming and error-prone manual approach to reconciliation?
Does it consolidate multiple data sources from disparate systems to close the books?
Find out how one of the top 10 multi-line insurers automated the reconciliation process for over 3,000 accounts, resulting in fewer errors and quicker close times. Plus, the insurer now has visibility into all reconciliation items rather than reviewing 300 different Excel reconciliation documents!
The right kind of insurtech can modernize the financial close, freeing up time, money and resources so businesses can focus on strategic efforts and specific customer needs. Reconciliation of transactions and accounts across large organizations is one area where automation and digitization can have a major impact on the balance sheet.
In the article, Not Ready for Insurtech? Here’s Proven Automation You Can Use Now!, learn how one of the top ten major insurance carriers has used digitization for the past decade to streamline their reconciliation efforts - saving time and money - while increasing their bottom line.
Published By: Red Hat
Published Date: Jan 02, 2018
When Aviva plc, a multinational insurance provider group, acquired Friends Provident
International (FPI), it needed to replace FPI’s costly proprietary imaging and bond management
workflow system. With help from Red Hat Consulting, Aviva Asia Pte. Ltd. created and launched
a new application based on Red Hat JBoss Middleware within a tight six-month time frame. With
this new solution, Aviva has reduced costs by replacing proprietary licensing fees with Red Hat’s
flexible, cost-effective subscription pricing model. In addition, hosting the new application locally
on-premise has improved response times for end users, helping Aviva bring new services to
Published By: SundaySky
Published Date: Mar 06, 2018
Card members at this consumer retail bank, enjoy a large variety of products and services. The bank offers standard banking transactions, credit cards, insurance, and investment products. After the 2008 financial crisis, the bank experienced a sharp decline in overall customer satisfaction, and also learned that its customers were more empowered than before.
In order to adapt, the bank adopted a customer-centric approach by introducting:
• A new customer motto: “Know me, value me, make it easy for me, and protect me”
• A new core initiative is to always teach digital first
• An understanding that customers are serviced on the digital channels they prefer to use
SundaySky SmartVideo enables the bank to take a strategic approach to enhancing the customer engagement process with personalized video experiences that welcome new card members and assist them in fully understanding how to get the most out of their new product.
"Despite deploying multiple security layers to defend against cyberattacks, enterprises continue to be infected by web malware and have credentials stolen via phishing. Why is this?
Here’s a 40 minute webinar featuring a representative of a leading insurance company - providing the customer perspective, along with John Pescatore, Director of Emerging Technologies at SANS Institute, and Kowsik Guruswamy, Menlo Security CTO, to answer this. Together, they discuss:
* The shortcomings of today’s reactive security philosophy
* Why the web continues to present a risk to businesses
* The benefits of embracing Isolation
* How organizations should rethink their security strategy moving forward"
Liberty Mutual Insurance offers personal and commercial insurance to policyholders around the world. With more than 50,000 employees located in more than 60 countries, managing the corporate benefits program is a tremendous task.
Matthew Vlieger, Manager of Finance and Analytics in the company’s Corporate Benefits Division, is responsible for analyzing member engagement within the various health plan offerings. He also provides insights to the strategy directors to help them identify areas for improvement.
The Ohio State University Health Plan manages healthcare insurance benefits and wellness resources for the university’s 29,000 employees, as well as their spouses and dependents. The Ohio State University is one of the nation’s top 20 public universities, and its Wexner Medical Center ranked #3 among 104 academic medical centers that were included in the 2014 University Health System Consortium Quality and Accountability Study. The health plan, medical center and university work together to help deliver safe, efficient, patient centered care to its members.
As Singapore’s largest insurance force, Prudential Singapore needed a scalable and cost-effective solution to help financial consultants respond quicker to in-depth product and policy questions.
Partnering with IBM, they developed askPRU, an industry-first chatbot with IBM Cloud and Watson capabilities. Handling over 1,000 commonly asked questions in real-time, askPRU reduced call volume by 32% within six months and enhanced the responsiveness of over 4,600 consultants. Enabling consultants to focus on more complex queries, askPRU also provides accurate expertise to help deliver consistently exceptional service.
Learn how Watson technology became central to the Prudential Singapore business and enhanced their customer experience.
Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
Published By: Datarobot
Published Date: May 14, 2018
Founded in 2000, Trupanion is a Seattle-based company that provides allinclusive medical insurance policies for pet owners. A challenge for insurance companies is the need to quickly process claims to determine whether a claim should be paid automatically. In the comparatively small world of medical insurance for cats and dogs, however, only about 1% of pet owners hold insurance policies. Most veterinarians expect pet owners to cover the full bill for their pets’ treatment, making the insurance claims process a manual and time-consuming effort.
Published By: BMC ESM
Published Date: Sep 15, 2009
Many CIOs are looking to implement the power of Cloud computing, but they don't know where to begin. How do you take full advantage of this technology and implement the correct strategy for your environment? What services should you offer via the Cloud? Read the paper, "Cloud Computing In Perspective," by BMC Software Chief Technology Officer Kia Behnia.
Financial services firms can achieve a higher level of operational responsiveness with the seamlessly integrated and customizable responsive process management (RPM) solution from Progress Software. Monitor, control and improve your business in real time with this suite of tools designed to help financial services firms deliver a higher level of business performance while sensing and responding in real time to changing conditions and business events. Easily integrated into your exiting IT environment, the Progress RPM solution allows financial services firms to gain real competitive advantage. Download the white paper now!
Customers now expect the same level of service on social media from financial firms, insurance providers, and other regulated enterprises as they receive from technology and retail companies. But without the right compliance controls in place, your organization could violate customer privacy rules and other regulatory guidelines.
Are you taking the right steps to ensure compliance?
Published By: MarkLogic
Published Date: May 07, 2018
Learn how Life Sciences organizations can accelerate Real World Evidence by achieving faster time to insight with a metadata-driven, semantically enriched operational platform.
Real World Evidence (RWE) is today’s big data challenge in Life Sciences. Medical records, registries, consultation reports, insurance claims, pharmacy data, social media, and patient surveys all contain valuable insights that Life Sciences organizations need to ascertain and prove the safety, efficacy, and value of their drugs and medical devices.
Learn how Life Sciences organizations can accelerate RWE with a metadata-driven, semantically enriched operational platform that enables them to:
• Unify, harmonize and ensure governance of information from diverse data sources
• Transform information into evidence that proves product efficacy and safety
• Identify data patterns, connections, and relationships for faster time to insight
This Event Proceedings document captures key takeaways from discussions at a recent executive dinner in London hosted by VMware. Focused on Digital Workspace emergence in the Financial Services sector, the invitation only event attracted a largely IT executive audience. The event was by invitation only and attracted an audience consisting largely of IT executives from the Financial Services in the United Kingdom. The session saw an open, spirited exchange of views on the state of end user computing initiatives amongst the present banks and insurance organizations. Attendees also discussed the impact of digital transformation initiatives on end user computing, and what this means for CIOs and IT departments in this sector.