Published By: Cisco EMEA
Published Date: Mar 26, 2019
For more than a decade, Cisco's security reports have been a definitive source of intelligence for security professionals interested in the state of the global industry. These comprehensive reports provided detailed accounts of the threat landscape and their organisational implications.
Today, Cisco is publishing its second report for 2019: Defending against today's critical threats. This white paper looks back at the threat landscape over the past year, highlighting some of the key cyber security incidents during that timeframe. However, this isn't just another retrospective report, fondly looking back at events that have already come to pass.
Published By: Aberdeen
Published Date: Jun 17, 2011
Download this paper to learn the top strategies leading executives are using to take full advantage of the insight they receive from their business intelligence (BI) systems - and turn that insight into a competitive weapon.
Published By: ServiceNow
Published Date: May 14, 2019
Learn how ServiceNow Event Management uses AIOps to dramatically improve business service availability and performance by mapping business services with accurate service context, intelligently analyzing events, integrating existing monitoring and event management tools, and reducing event volumes.
The Cornerstone of Financial Control
Time equals money. Time plus data equals control.
All professionals, whether in management, consulting,
engineering, or accounting, must be confident that their
value is reflected in their bottom line. One of the primary
factors driving that compensation is the amount of time
spent on a particular subject or client. But too often front
line earners at those firms don’t provide the clean, data-rich
timesheets needed to accurately gauge the effort required
by each project.
NICE, the leader in workforce management, introduces the most advanced forecasting
tools on the market with WFM 7.0. Building on its recognition as the industry standard,
NICE WFM 7.0 Forecasting with Artificial Intelligence chooses the optimal daily forecast
model to provide staffing levels and budgeting that are more accurate than those
delivered by any other WFM solution.
NICE WFM 7.0’s Forecaster unlocks a high level of transparency into interaction history, allowing you to centrally forecast, schedule and manage contacts between multiple locations and ensure that site- and enterpriselevel objectives are met. With more than two thousand customers and two million users depending on its unparalleled ability to fine-tune the most precise forecasts, Forecaster allows you to plan and respond to the peaks and valleys of customer history through automatic collection of key historical data from all types of contact sources:
• Automatic call distributors (ACDs)
• Outbound dialers • Multi-channel routing platforms
• Back-office employee desktops
Download today to learn more.
This LTI Point of View explores how ‘Digital’ is a key enabler for enterprise transformation, and the change in thinking and culture, is it’s real driver. To compete in today's tough marketplace, organizations need a strong digital core. It highlights the fact that an effective digital transformation is built on people, processes, hardware, and software. And true transformation occurs when these elements can be intelligently harnessed in real-time.
Published By: IBM APAC
Published Date: May 14, 2019
Clients can realize the full potential of artificial intelligence (AI) and analytics with IBM’s deep industry expertise, technology solutions and capabilities and start to infuse intelligence into virtually every business decision and process. IBM’s AI & Analytics Services organization is helping enterprises get their data ready for AI and ultimately achieve stronger data-driven decisions; access deeper insights to provide improved customer care; and develop trust and confidence with AI-powered technologies focused on security, risk and compliance.
Artificial intelligence (AI) is moving beyond the hype cycle, as more and more organizations seek to adopt AI-related technologies. These organizations are focusing on prioritizing functional areas and use cases, placing a stronger emphasis on topline growth, taking up a renewed interest in their data infrastructure and articulating greater unease about the skills of their knowledge workers. This report explores how they are approaching str
This is an at-a-glance guide to the ways location data can help you increase the efficiency of your fleet, optimizing delivery routes and ETAs. Presented to you by HERE, one of the world’s leading location platforms in 2018.
Published By: Zscaler
Published Date: May 15, 2019
There’s no denying that Office 365 is a big deal. It’s a big part of the Microsoft Intelligent Cloud strategy. It’s big in terms of its user base. And it has a big impact on your network. Fully deployed, Office 365 will quickly become your greatest consumer of bandwidth and slayer of firewalls. Office 365 is unlike any other SaaS app and, even with careful planning, it’s fair to say that deployment doesn’t always go without a hitch. To help you get on the road to success, we’ve pulled together an overview of the most common pitfalls organizations make pre-deployment—and what you can do to avoid them.
Data is the lifeblood of business. And in the era of digital business,
the organizations that utilize data most effectively are also the most
successful. Whether structured, unstructured or semi-structured,
rapidly increasing data quantities must be brought into organizations,
stored and put to work to enable business strategies. Data integration
tools play a critical role in extracting data from a variety of sources and
making it available for enterprise applications, business intelligence
(BI), machine learning (ML) and other purposes. Many organization
seek to enhance the value of data for line-of-business managers by
enabling self-service access. This is increasingly important as large
volumes of unstructured data from Internet-of-Things (IOT) devices
are presenting organizations with opportunities for game-changing
insights from big data analytics. A new survey of 369 IT professionals,
from managers to directors and VPs of IT, by BizTechInsights on
behalf of IBM reveals the challe
As the information age matures, data has become the most
powerful resource enterprises have at their disposal. Businesses
have embraced digital transformation, often staking their
reputations on insights extracted from collected data. While
decision-makers hone in on hot topics like AI and the potential of
data to drive businesses into the future, many underestimate the
pitfalls of poor data governance. If business decision-makers can’t
trust the data within their organization, how can stakeholders and
customers know they are in good hands? Information that is not
correctly distributed, or abandoned within an IT silo, can prove
harmful to the integrity of business decisions.
Published By: CheckMarx
Published Date: Apr 03, 2019
Artificial Intelligence (AI) software is everywhere being leveraged by many industries such as healthcare, fintech, and e-commerce. But how does AI impact the security space? Join Maty Siman, Checkmarx Founder and CTO, to get both a white hat and black hat perspective to AI and security.
Empowering the Automotive Industry through Intelligent Orchestration
With the increasing complexity and volume of cyberattacks, organizations must have the capacity to adapt quickly and confidently under changing conditions. Accelerating incident response times to safeguard the organization's infrastructure and data is paramount. Achieving this requires a thoughtful plan- one that addresses the security ecosystem, incorporates security orchestration and automation, and provides adaptive workflows to empower the security analysts.
In the white paper "Six Steps for Building a Robust Incident Response Function" IBM Resilient provides a framework for security teams to build a strong incident response program and deliver organization-wide coordination and optimizations to accomplish these goals.
By 2025, the total amount of data produced will grow to 175 zettabytes, according to IDC’s Data Age 2025 Report. How will enterprises evolve over the next year to manage and make the most of this unprecedented growth? Download 10 Enterprise Analytics Trends to Watch in 2019 to learn how leading organizations will win with embedded and augmented analytics, HyperIntelligence, collaboration, enterprise AI strategies, and more. This eBook details the transformational technologies data-driven organizations will need to leverage to get and stay ahead in 2019 and beyond, with contributions from thought leaders, including:
Mike Gualtieri of Forrester Research
Ray Wang and Doug Henschen of Constellation Research
Mark Smith and David Menninger of Ventana Research
Chandana Gopal of IDC
Ronald van Loon, and more.
Is your organization ready for the data-driven future? Read 10 Enterprise Analytics Trends to Watch in 2019 today to find out.
Published By: Genesys
Published Date: Feb 12, 2019
Customer interactions, across all channels, are of strategic importance in today’s world. Managing those interactions to assure the customer is seeing the best face of the company is vital. At the forefront is making sure you are providing useful, easy to navigate cloud-based Interactive Voice Response systems for your customers that places the emphasis on:
Meeting the customers’ needs
The increase in self service options
An intelligent, efficient way that drives costs down and satisfaction up.
Let Genesys help you meet these criteria and guide you to designing, developing and delivering a best-in-class IVR Platform that ensures a Great Customer Experience. Improve your game and score more wins across the business, with your customers. Achieve your IVR goals by downloading our IVR Playbook here.
Published By: Anaplan
Published Date: Apr 09, 2019
Connected organizations collaborate across business functions to dynamically steer business performance. Previous generations of planning software have fallen short of this vision, making collaboration difficult to achieve, scattering data across multiple sources, and providing inflexible planning models that require heavy IT support.
This landscape motivated Anaplan to develop an innovative platform that enables Connected Planning across the entire enterprise. The FSN Innovation Showcase highlights three major innovations that support these objectives:
• Anaplan’s proprietary Hyperblock® technology
• The App Hub, a suite of 250+ industry-leading solutions
• Developments in machine learning and artificial intelligence
Published By: Forcepoint
Published Date: May 14, 2019
Things are not as they used to be in the enterprise. Today’s employees are mobile, they’re storing and accessing data in cloud apps, and are in disparate networks. While the present-day digital world has changed, the objective of data protection has not: you must still ensure the security of your critical data and intellectual property. However, the threat-centric security approach, with its static policies forces decisions about cyber activity with no insight into the broader context. The result is a disproportionate number of flagged activities, overwhelming security teams who have no way to understand the ones most worthy of investigation. Read Rethinking Data Security with a Risk-Adaptive Approach to learn how a human-centric, risk-adaptive approach can help your organization be more proactive in order to:
• Automate policy enforcement to deter data loss events
• Reduce the number of security alerts
• Cut down on incident investigation time
In today’s competitive marketplace, an unexpected outage can easily lead to missed deadlines, frustrated customers, reduced orders, and debilitating
long-term damage to your business. In the constant battle to minimize downtime and eliminate waste, a unified Team Communications platform can be
an invaluable weapon.
Motorola Solutions is here to help. Our Team Communications solution takes push-to-talk (PTT) beyond the boundaries of radio, allowing your employees
to communicate instantly, from anywhere, and from any device, all while leveraging intelligence from a wide range of applications. Help your business
succeed, keep your employees safe from harm, and ensure production lines remain in constant motion by connecting your entire facility with voice and
FORECASTER GUIDE | MANUFACTURING SOLUTIONS 2
What does it look like when all workers at your manufacturing facility can communicate and coordinate
seamlessly from any location, device or network? The time is NOW to imagine a world where devices, networks, and
locations don’t matter. A world where workers from production lines, to plant managers, engineers, security and beyond can
communicate effortlessly and instantly, both on and offsite.
A Unified Team Communications solution from Motorola Solutions is what’s NEXT for your facility to make this all possible.
This guide was created to help you experience how each and every staff member can work smarter, safer, and minimize
unwanted downtime when equipped with intelligence driven communications solutions.
See how Unified Team Communications powers the collaboration between all these workers to
create the next-generation in smart connected manufacturing:
"If you're moving to multi-, hybrid-, or cloud-based infrastructures, your networking solution could be the key to a streamlined transition. In our e-book, ""How your network can take on the cloud — and win,"" you'll learn how the right network solution will simplify app delivery and protect your entire infrastructure, so that you can navigate your journey to the cloud with confidence.
Download our e-book and find out how:
- Reduce risks with secure contextualized access
- Ensure reliability and performance
- Make informed decisions using intelligent insights and visibility"
Published By: Genesys
Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes.
Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include:
• Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI
• 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance
• In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year