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Published By: Adobe     Published Date: Sep 08, 2011
Get a demo and an in-depth look at the Adobe DEP. Marcel Boucher will show you the new architecture based on OSGI, JCR and Sling which can run directly in a Java virtual machine.
Tags : 
adobe, application development platform, digital enterprise platdform, marcel boucher, osgi, jcr, sling, java, rich internet applications, ria, customer experience solutions, application integration, customer interaction service, customer relationship management, customer satisfaction, customer experience management
    
Adobe
Published By: Adobe     Published Date: Sep 08, 2011
Discover how to build mobile apps and learn more about minimizing development time and the re-use of components across device platforms.
Tags : 
adobe, cem, customer experience management, best practices, customer interactions, enterprise applications, cloud compatibility, rias, osgi, sling, java, ios, android, mobile data systems, pda, smart phones, wireless application software, wireless infrastructure, wireless phones, application integration
    
Adobe
Published By: LogMeIn     Published Date: Mar 01, 2012
This brief case study illustrates how Sling Media's transition to a remote support solution with web-based chat realized a substantial cut in session times and an increase in customer satisfaction.
Tags : 
customer service, integrated support, customer support, cusomter solutions, live chat, chat support, call center management, customer interaction service, customer relationship management, customer satisfaction, ebusiness
    
LogMeIn
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