Infinidat® enterprise storage solutions are based upon the unique and patented Infinidat storage architecture—A fully abstracted set of Software-Defined Storage (SDS) functions integrated with the best-of-breed off-the-shelf commodity hardware. Infinidat’s software-focused architecture, an evolution and revolution in data management design over 30 years in the making, solves the conflicting requirements of bigger, faster, and less expensive. This paper discusses the technology that enables Infinidat to be the only enterprise storage provider that achieves multi-petabyte capacity with faster than all-flash performance (over 1.3M IOPS at microsecond latency) and an unprecedented seven-nines availability, all at the lowest Total Cost of Ownership (TCO).
By the time most customers reach a human employee with a question, chances are they have
already researched online or tried to self-serve. This means employee transformation is required
to develop more sophisticated employees in the age of automation to solve more advanced
Because front-line jobs are becoming more complex, employees need to be tactical, technical, and
ready to emotionally handle these new types of interactions.
Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim
Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning
and technology to create more sophisticated employees. Below are some key highlights from
The spatial analytics features of the SAP HANA platform can help you supercharge your business with location-specific data. By analyzing geospatial information, much of which is already present in your enterprise data, SAP HANA helps you pinpoint events, resolve boundaries locate customers and visualize routing. Spatial processing functionality is standard with your full-use SAP HANA licenses.
The Cisco Solution Support is part of the high-value services offering. Whether you have an issue with a Cisco product or one from a solution partner, just call us. We centralize support through our solution experts who own your case from first call to resolution. Your complex issues are solved on average 43% faster than with product support alone.
At the heart of the Data Solved promise are three core attributes - People Powered, Technology Focused and Infrastructure Invested. We leverage our strong, diverse team of more than 700 employees to enable our Powered by People motto and deliver on our promise. With 24 data centers on four continents, we are poised to deliver world-class infrastructure and value added technology services to our more than 1,000 customers in North America, Europe, Asia and Australia.
The Cisco SD-WAN solution is a cloud-delivered overlay WAN architecture that enables digital and cloud transformation at enterprises. It significantly reduces WAN costs and time to deploy new services, and, builds a robust security architecture crucial for hybrid networks. Enterprises today face major user experience problems for SaaS applications on account of networking problems. The centralized Internet exit architecture is inefficient and results in poor SaaS performance. And branch sites are running out of capacity to handle Internet traffic which is a concern because more than 50% of branch traffic is destined to the cloud. More importantly there are many dynamic changes in Internet gateways and the SaaS hosting servers that lead to unpredictability in performance. The Cisco SD-WAN solution solves these problems by creating multiple Internet exit points, adding high bandwidth at branch locations, and dynamically steering around problems in real-time, resulting is an optimal SaaS
Powerful IT doesn’t have to be complicated. Hyperconvergence puts your entire virtualized infrastructure and advanced data services into one integrated powerhouse. Deploy HCI on an intelligent fabric that can scale with your business and you can hyperconverge the entire IT stack. This guide will help you: Understand the basic tenets of hyperconvergence and the software-defined data center; Solve for common virtualization roadblocks; Identify 3 things modern organizations want from IT; Apply 7 hyperconverged tactics to your existing infrastructure now.
Published By: Cisco EMEA
Published Date: Nov 13, 2017
The HX Data Platform uses a self-healing architecture that implements data replication for high availability, remediates hardware failures, and alerts your IT administrators so that problems can be resolved quickly and your business can continue to operate. Space-efficient, pointerbased snapshots facilitate backup operations, and native replication supports cross-site protection. Data-at-rest encryption protects data from security risks and threats. Integration with leading enterprise backup systems allows you to extend your preferred data protection tools to your hyperconverged environment.
Published By: Zendesk
Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal
of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
BitSight relied on a key piece of software for business. As the number of software users grew, the complexity of deploying, managing, and maintaining a VPN infrastructure became a big, ongoing headache for IT.
Read the case study to see how Akamai helped BitSight solve their access issues.
Published By: Cisco EMEA
Published Date: Nov 08, 2018
The goal of ESG Lab reports is to educate IT professionals about data center technology products for companies of all types and sizes.
ESG Lab reports are not meant to replace the evaluation process that should be conducted before making purchasing decisions, but rather to provide insight into these emerging technologies. Our objective is to go over some of the more valuable feature/functions of products, show how they can be used to solve real customer problems and identify any areas needing improvement.
ESG Lab's expert third party perspective is based on our own hands on testing as well as on interviews with customers who use these products in production environments.
The ways in which the Internet supports our everyday lives have become richer, more engaging, and more mobile. This innovation is driven by the visionaries, designers, developers, and managers of the web experiences that users consume every day. By exploring new ways to solve challenges and improve products and services that enrich our lives, developers and business owners have stretched the Internet to support use cases for which it was never designed. In order to succeed, modern web experiences must seem simple to end-users, even though most ultimately require complex design and technology to deliver.
Published By: Zendesk
Published Date: Jun 29, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
Is the IT
It’s no secret that enterprise personnel no
longer work in the same way as they did
in the past.
The real mystery is why we keep trying to
resolve today’s complex hybrid IT issues
with yesterday’s processes and systems.
How can we be expected to troubleshoot
user experience with network
performance data alone?
Published By: Commvault
Published Date: Jul 06, 2016
Snapshot-based data protection solutions were supposed to solve our backup challenges, weren’t they? Then why are your backups still broken? If your snapshots are manually managed or of the “build-it-yourself” variety, there may be several reasons that they aren’t working very well.
Published By: Commvault
Published Date: Jul 06, 2016
How do you maintain the security and confidentiality of your organization’s data in a world in which your employees, contractors and partners are now working, file sharing and collaborating on a growing number of mobile devices? Makes you long for the day when data could be kept behind firewalls and employees were, more or less, working on standardized equipment. Now, people literally work on the edge, using various devices and sending often unprotected data to the cloud.
This dramatic shift to this diversified way of working has made secure backup, recovery and sharing of data an exponentially more difficult problem to solve. The best approach is to start with a complete solution that can intelligently protect, manage and access data and information across users, heterogeneous devices and infrastructure from a single console - one that can efficiently manage your data for today's mobile environment and that applies rigorous security standards to this function.
What You Will Learn:
Over the years we’ve all heard claims of simple, seemingly magical solutions to solve security problems, including the use of sandboxing technology alone to fight advanced malware and targeted threats.
This paper explores:
• Where sandboxing technology stands today
• Why it fails to meet the needs of organizations
• What’s needed for effective malware analysis
Download this whitepaper to learn 5 everyday challenges you can solve simply by integrating Services with Finance, Find out how you can run a leaner, cleaner org-and learn the tricks to get that cash off the table and onto your bottom line.
HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the
HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage
installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts
customer environments. Both HPE InfoSight telemetry data and ESG’s quantitative survey data show that the benefit
delivered to HPE Nimble Storage customers is significant, driving:
• 79% lower IT operational expenses.
• 73% fewer trouble tickets in the environment, which are resolved faster.
• 85% less time spent resolving storage-related trouble tickets.
• 69% faster time to resolution for events that necessitate level 3 support.
• The ability to manage and troubleshoot the entire infrastructure environment from a single, intelligent platform.
6-Nines is a standard benefit of being our customer. That’s why this is a cost-nothing,
do-nothing different guarantee.
• Applicable on all models and configurations
• Automatic on new arrays and on existing arrays with a support renewal
• Guaranteed for as long as the product is supported
HPE InfoSight monitors your uptime and if you experience less than 99.9999% availability, we’ll
work with you to resolve the issue and provide support credit(s) at no cost
Published By: Carbonite
Published Date: Jul 18, 2018
With more and more employees spread around the globe, IT teams face a
conundrum: how to secure an increasing amount of data traveling outside
the network while preserving workforce productivity in an increasingly
interconnected and global market. It’s up to IT decision-makers to protect
and secure company data in a way that promotes user access without imposing
overly restrictive or cumbersome device policies. When it comes to protecting
data on laptops and mobile devices, several key factors are essential for today’s
Ensures IT can drive success in the future AEW Energie can now be confident that it has the IT to support new developments. With energy demands increasing and authorities applying pressure for cleaner energy production, companies such as AEW Energie continue to look for ways to solve those challenges. AEW Energie now has a reliable and efficient IT infrastructure that helps support innovation in the firm’s efforts to find the right solutions and meet the needs of multiple stakeholders.
Published By: Infosys
Published Date: May 30, 2018
Testing is often a major pain point for enterprises when taking new products to market, and can make or break customer loyalty. Testing speed impacts how fast the product can be rolled out to markets, with regular updates, while the quality of testing can determine the product’s success.
So how can product testing be done better, faster, and in a more agile manner? A global CPG giant was looking to solve the same problem when it wanted to take its customer loyalty app to 18 countries. See how Infosys helped and the five key takeaways from the project.
Published By: Riverbed
Published Date: Jan 25, 2018
To stay ahead in today's hybrid network, you need a lens into the end user's experience as well as an understanding of the dependencies between your applications and network. With this approach, you are alerted to issues before the business is impacted and problems are resolved faster. This eBook details what you need to know to select a best of breed network performance management solution and outlines the critical capabilities required for deep application visibility across virtualized, hybrid and cloud networks no matter where a user is located. Read this book and:
Discover best practices - for proactive network monitoring and fast troubleshooting
Learn how to stay ahead of application performance issues with increased visibility
Increase productivity and a higher ROI - with automatic discovery, end-to-end monitoring, reporting, analytics and faster MTTR
Ensure your approach is a proactive mode
How long would it take your IT team to get a batch of five fully provisioned laptops into the hands of your employees? What about a hundred laptops? A thousand? Depending on the size of your order, the time it takes to manually configure these devices, combined with shipping logistics, could mean days or weeks of delays for your end user.
Dell Provisioning for VMware Workspace ONE® can solve this problem with minimal IT intervention. Download this whitepaper to find out more.
Learn more about Dell solutions powered by Intel®.