Published By: Aberdeen
Published Date: Jun 17, 2011
Download this paper to learn the top strategies leading executives are using to take full advantage of the insight they receive from their business intelligence (BI) systems - and turn that insight into a competitive weapon.
: Are you among the two thirds of industrial companies who are currently, or planning to, implement industrial transformation? A new report by LNS Research finds that there is quite a wide gap in how the companies perceived as industrial transformation leaders develop their transformation project strategies compared with companies perceived as followers.
Don’t get left behind. Discover the recommendations from LNS Research on how to ensure the success of your digital transformation initiatives.
As water is increasingly being recognized as a high-value commodity, aging assets present a major threat to organizations that treat and deliver it. Improving asset performance is one of the most effective strategies water and wastewater plants and networks can implement to reduce costs and protect quality.
This IDC study provides an evaluation of 10 vendors that sell all-flash arrays (AFAs) for dense mixed
enterprise workload consolidation that includes at least some mission-critical applications.
"All-flash arrays are dominating primary storage spend in the enterprise, driving over 80% of that
revenue in 2017," said Eric Burgener, research director, Storage. "Today's leading AFAs offer all the
performance, capacity scalability, enterprise-class functionality, and datacenter integration capabilities
needed to support dense mixed enterprise workload consolidation. More and more IT shops are
recognizing this and committing to 'all flash for primary storage' strategies."
Published By: NTT Ltd.
Published Date: Aug 05, 2019
IT organizations are aggressively defining digital workspace strategies to deliver the agility and user-centric experience their businesses demand. The technology behind a digital workspace is impressive, but it’s important not to lose sight that this approach is a dramatic transformation. Like any major transformation, it requires careful consideration and a well-planned strategy.
This whitepaper highlights the key considerations for moving to a digital workspace.
Quality professionals recognize that streamlining processes can deliver significant returns, but many are unsure where or how to start. With dozens or even hundreds of processes, automating them all can seem overwhelming.
In this white paper you'll learn:
The three most important quality functions to automate for process excellence
Strategies for streamlining your quality process so you can turn insight into action
Tips for choosing a flexible platform that harnesses creative problem-solving.
The enterprise data warehouse (EDW) has been at the cornerstone of enterprise data strategies for over 20 years. EDW systems have traditionally been built on relatively costly hardware infrastructures. But ever-growing data volume and increasingly complex processing have raised the cost of EDW software and hardware licenses while impacting the performance needed for analytic insights. Organizations can now use EDW offloading and optimization techniques to reduce costs of storing, processing and analyzing large volumes of data.
Hear the highlights from industry leaders presented their experience in digital transformation at Reinventing Financial Services 2019. Hearing from executives leading IT, operations, and lines of business from companies such as USAA, Bank of America, HSBC, Prudential, and many others in this session, we’ll cover the strategies and tactics for building the platforms necessary for reinventing customer experience, empowering employees and creating te
Published By: Flexential
Published Date: Jul 17, 2019
This webinar recording led by Flexential V.P. of Network Services Tim Parker and 451 Research Senior. V.P. of Research Kelly Morgan examines how companies are using edge facilities to control and manage content. Parker and Morgan present strategies for solving latency and security concerns, along with use cases from companies using facilities at “the edge” to get the most from their data – without breaking the bank.
No matter how you slice it, the most important thing businesses can do in turbulent times is increase their ability to adapt to change. Experts call this agility.
What many experts leave out, however, is that agility alone is not enough. Employees need resilience too.
Our research shows six personas hidden in almost every workforce — based on an employee’s levels of agility and resilience — and how to help each one manage stress amid change.
In this e-book, you’ll discover that one persona in particular has a higher risk of burnout than all the others and for one reason: These employees are high in agility but low in resilience.
In this e-book, we’ll take a look at these personas to help you see who’s who in your organization and:
• Better understand your workforce
• See how many of your people are affected by change
• Provide strategies for those who are stressed and burned out
Help your people with what’s affecting their work and personal lives by analyzing these six workplac
Published By: Workday
Published Date: Jul 30, 2019
This whitepaper from Human Resource Executive® explains why businesses need to adopt robust diversity and inclusion (D&I) strategies or risk being left behind. Read now to learn how D&I initiatives enable you to strengthen your culture while boosting your bottom line.
Published By: Workday
Published Date: Jul 30, 2019
This Aberdeen report centers it's focus on where they have seen ME organizations spend most of their time -- in employee acquisition. And rather, their study finds that their focus could be better applied to workforce engagement strategies and real-time performance management that can better manage retention goals over time.
"Healthcare organizations have significantly more to consider than the average business when it comes to network and device security. Concern over code modification, key compromise, password-based vulnerabilities and man-in-the-middle attacks have caused hospital CIOs and CISOs to rethink their security strategies and investments. The threat to these devices has even been assigned its own term: medjacking, a shortened form of “medical device hijacking.”
Download this white paper for five best practices to mitigate threat and attacks that can put lives, patient trust and the growth of the healthcare organization at risk.
Access the white paper today!"
One of the most significant areas of opportunity for contact center leaders to cut costs is to
leverage customer service bots to deflect calls. But today’s consumers have little patience for
conversational bots that can’t understand what they’re saying or don’t know how to provide an
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support?
The answer is, yes.
READ THIS PAPER TO:
Examine the strategic role of the contact center to deliver differentiated customer experiences while driving increased revenues and cost savings.
Learn essential strategies for promoting associate productivity and satisfaction.
Leverage cross-sell and up-sell opportunities that benefit the customer.
Share lessons learned from EnergyAustralia’s experience.
Collaboration in the enterprise requires a triumvirate of people, process and technology to be successful. With the plethora of collaboration applications available today, both IT professionals and collaboration business users alike need to take a holistic approach to be successful with
collaboration. This paper lets you know about some of the common pitfalls and how to avoid them.
Published By: Genesys
Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. You’ll learn:
Three success strategies that Genesys CX Heroes use
Skills every agent should have
Key training tips
Benchmarking strategies to measure customer service and customer experience
To support open government initiatives and uphold the values of transparency, participation and collaboration in the US, federal agencies today make their data open, or publicly accessible. Citizens can use this open data to assess college affordability, the economy, educational issues, environmental damage, health care, taxes, agriculture, the climate and more. Governments can use APIs to pull this open data into SAS Visual Analytics as a way to identify trends and patterns and obtain all sorts of new insights. With public health surveillance, for example, governments can monitor and evaluate indicators that point to high-risk areas so they’ll know where and how to focus efforts. Such public health surveillance can serve as an early warning system for impending emergencies, document the impact of an intervention, track progress toward public health goals, and clarify health problems to inform public health policies and strategies.
In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance.
Application Portfolio Optimization (APO) provides executives with tools and information to assess the quality and condition of application assets as well as a means for understanding the impact of proposed application changes.
Application modernization is a powerful method for extending the life and improving the business value of a company's critical application assets. It provides an attractive and cost effective alternative to application development, enabling companies to defer investment in replacement initiatives without compromising business support.
This paper can help you achieve successful legacy modernization projects. It presents practical steps for starting application modernization projects and describes the benefits of three high payback strategies. It also reviews the criteria for evaluating a variety of modernization tools.
With the combination of electronic health records, rich repositories of claims data, medical device outputs, laboratory and prescription systems, real-world data and the data mined from other information technology systems, the health and life sciences ecosystem can now gain new perspective.
Download this complimentary paper to learn more about how health care data has the power to transform the sector, helping to address the industry’s biggest challenges surrounding costs and quality of patient care.
By adopting solutions that allow them to both produce and consume data analytics insights in a way that better guides clinical and business strategies, innovative health care organizations can learn not only to survive but also thrive in the decades to come.
Stories from the front lines of Incident Response in 2018 and insights that matter for 2019
Threat actors are continuously adopting new means to achieve their objectives. Drawn from real-life client engagements, the annual CrowdStrike Cyber Intrusion Services Casebook 2018 provides valuable insights into ever-evolving attacker tactics, techniques and procedures (TTPs).
The CrowdStrike Cyber Intrusion Services Casebook, 2018 provides expert, real-world analysis and practical guidance that can further your organization’s progress toward that goal. It also describes the strategies the CrowdStrike Services team used to quickly investigate, identify and effectively remove dangerous threats from victims’ networks.
Download the Cyber Intrusion Casebook to learn:
• The emerging trends observed in attack behaviors, including the tactics threat actors use to gain entry and maintain a foothold in targeted environments
• Key takeaways — based on the CrowdStrike Services team’s extensive experience
Are we in the midst of a retail apocalypse?
In spite of doomsday headlines, brands that focus on the customer experience continue to succeed.
A good retail experience can be as complicated as incorporating innovative technology like 3D printing to create a clothing item on-demand, or as simple as focusing on the store employees.
Unfortunately, a lot of brands and retailers overlook the latter. In fact, only 35% of retail employees feel as though training is effective. That’s a scary number, because without a well-trained retail sales force, consumers are left to their own devices.